Australian industry unites to reimagine the future of receipts in Australia

Nov 24, 2023

FutureProof, an industry-led initiative aimed at transforming the way Australians receive and manage receipts has been unveiled today by the Minister for Environment and Water, Tanya Plibersek following the launch of new world-first research.  

"The Life Journey of an Average Receipt" report, commissioned by Slyp and undertaken by the University Technology Sydney (UTS), revealed that Australia prints more than 10.6 billion paper receipts every year, many of which are printed on non-recyclable paper and contain toxic chemicals including Bisphenol A (BPA) and substitutes. The research also explored the supply chain impact of printing those paper receipts in comparison to issuing the same number in digital alternatives. The results included: 

Supply chain impact Printed thermal paper receipts Processing digital receipts
Number of trees 150,462 0
Litres of water 1,562,636,189 0
Metric tonnes of carbon 96,227 3,037
Kilowatts of energy 104,746,775 7,192,800

With more environmentally conscious consumers and continual growth in mobile adoption for payments and shopping, the UTS report suggested that Australia should consider a hybrid receipting model, offering both paper and digital services, allowing the consumer to choose. 

In October 2023, a group of organisations including retailers, technology companies, financial institutions and industry associations met for an initial kick-off meeting to discuss how FutureProof could play a role in transforming the way we engage with receipts in Australia, ultimately reducing the impact of non-recyclable thermal paper receipts and increasing accessibility to digital alternatives. 

Paul Weingarth, CEO of Slyp, was one of the attendees at the initial FutureProof kick-off meeting and emphasised the importance of the industry coming together to drive change, “FutureProof is another great example of how we as a nation can come together to drive positive change aimed at creating a better future. 

“Receipts are a key part of the transaction exchange between a buyer and a seller. However, printing and handling paper does not align with the way we as consumers make purchases. Today, almost 40% of Australians have stopped carrying a physical wallet or card and instead rely on their smart devices to complete payments. By switching to a digital-first mindset, we can create a transaction experience that’s not only more convenient for the customer but also more environmentally friendly for our planet.”  

Organisations present at the FutureProof kickoff meeting included: Australian Payments Network, Australian Retailers Association, Chemist Warehouse, Consumers’

Federation of Australia, Council of Small Business Organisations Australia, Google, NAB, Scentre Group, Slyp, The Volte, UTS, Visa and Woolworths Group. 

For more information about FutureProof and its mission, please visit www.slyp.com.au/futureproof